We want to make your visit as comfortable as possible! If you cannot find the information you are seeking in this guide, please call the Hospital Operator at (440) 585-6500.
 
   Chapel
   Dining Services
   Insurance
   Mail
   Parking
   Smoking
   Telephone/Television Service
   Visiting Hours and Policy
 
Chapel
Our chapel is located next to the patient registration area and is open 24 hours a day.
 
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Dining Services

The general public is welcome to patronize either the Dining Facility or the new Coffee Kiosk, opening soon. The Coffee Kiosk will have, in addition to gourmet drinks and snacks, flowers, magazines, and cards available for purchase.

Dining Facility Hours: Coffee Kiosk Hours:
Monday through Friday Monday through Friday
7:30 a.m. - 11:00 a.m. 6:30 a.m. - 7:30 p.m.
11:30 a.m. - 2:00 p.m.
5:00 p.m. - 6:00 p.m.

Weekends/Holidays Weekends/Holidays
10:30 a.m. - 1:30 p.m. 2:30 p.m. - 7:30 p.m.
 
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Insurance
In order to provide our patients with easy access to our programs and services, Richmond Heights Hospital accepts an extensive list of full-choice and managed care plans including:

  • Aetna Select Choice
  • Aetna Managed Choice, QPOS, US Access
  • Aetna Elect Choice
  • Aetna Open Choice
  • Aetna National Advantaged Program
  • Aetna Traditional Choice
  • Anthem Blue Preferred Primary
  • Anthem Health Maintenance Plan (HMP)
  • Anthem Community Choice
  • Anthem Blue Access
  • Anthem CPHP
  • Anthem Preferred Medical Plan (PMP)
  • Anthem Traditional
  • Beechstreet
  • Buckeye Preferred Network
  • Century Health Network
  • CIGNA HMO, Open Access
  • CIGNA POS
  • CIGNA PPO
  • DirectCare America
  • Emerald Health Network
  • First Health Network
  • Flora Health Network
  • Formost
  • Health Network (Pro-America)
  • Healthstar (Beyond Benefits)
  • Humana Traditional
  • Humana Managed Comp PPO
  • Klais Health Network
  • KHN BWC Network
  • Lubrizol/Direct to Employer
  • Medical Mutual of Ohio/Traditional Indemnity
  • Medical Mutual of Ohio/HMO Health Ohio
  • MultiPlan
  • Ohio Health Choice/Accessible Health Alliance
  • Ohio Health Choice/OHC PPO
  • Ohio Health Choice/Workers Comp
  • Ohio Health Network
  • Ohio Preferred Network
  • One Health Plan of Ohio HMO
  • One Health Plan of Ohio POS
  • One Health Plan of Ohio PPO
  • Primary Health Services/Managed Comm PPO
  • PrimeNet
  • PrimeNet Select
  • Private Healthcare Systems
  • QC Commercial HMO
  • QualChoice POS
  • QualChoice PPO
  • QualChoice Prime
  • QualChoice Select
  • Renaissance Health Plan
  • United Healthcare/Commercial HMO
  • United Healthcare/Commercial POS
  • United Healthcare/Managed Comm PPO
 
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Mail
Patient mail is delivered daily to patients' rooms. To send mail, please address it to:
Name of Patient
UHHS Richmond Heights Hospital
27100 Chardon Road
Richmond Heights, OH 44143
(440) 585-6500
 
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Parking
Complimentary valet parking is available weekdays from 8:00 a.m until 4:30 p.m. All parking is free.
 
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Smoking
For the health and safety of our patients and staff, UHHS Richmond Heights Hospital provides a smoke-free environment. While you are a visitor, you are asked to refrain from smoking in any area of the hospital.
 
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Telephone/Television Service
Pay telephones are located in the loby of the hospital for use by visitors to the hospital. For inpatients, telephones are available in each room. There is no charge for local calls; long distance calls may be charged to the patient's home telephone number or calling card. Free television service is available in each patient room.
 
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Visiting Hours and Policy
We encourage family members and friends of our patients to visit frequently. Visiting hours can be tailored to meet the needs of our patients and their loved ones. Please check with the nurse for details.
 
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